About Warranty Consultant LLC

Professional Consulting Warranty Consultant LLC is a leading national consulting firm in the help desk and warranty insurance administration services for a wide variety of industries. The firm has also has created specialized service contract programs for the consumer electronics, furniture, commercial point of sale and the renewable energy industries. The  original firm was founded in 1997,  The Warranty Consultant works on program development, service management, business evaluations  and a variety of projects with our team members.

Our Services

 WARRANTY CONSULTING - Need a protection partner? Let us help. We develop underwriting and warranty programs for third party administrators, manufacturers, distributors, and retailers of almost every type of consumer good. We also offer many pre-packaged warranty programs provided by our partners for your convenience and savings. Our services include compliance support, merchandising, direct marketing, training and customer relationship management services. You can depend on our experienced team of consultants and program managers to provide these services: 

  • Terms and Conditions Development 
  • Service Contract Evaluations
  • Third Party Administration Evaluations and Audits
  • Call Center Reviews
  • Claims Adjudication Services
  • Compliance Requirements
  • State-to-State Requirements
  • Warranty Kits
  • Service Provider Selection
  • Field Service Evaluations
  • Terms & Conditions Adherence
  • Insurance Requirements
  • Underwriting Review
  • Reinsurance Programs

The Warranty Consultant staff hold expert status of 25 years as industry leaders  world wide and we look forward to assisting you on your next project.  If you would like to discuss your situation, please feel free to email today.

NATIONAL ONSITE SERVICE - Warranty Consultant LLC can allow you to leverage our vast service capabilities to assist your customers nationwide. In our continued effort to deliver world-class service to all our dealers, we have established a nationwide service capability by building relationships with some of the country's largest service providers, as well as a network of smaller more specialized dealers. This vast pool of 'feet on the street' combined with our national mail-in depot service capabilities makes us your best partner when you need to get a customer's system repaired or upgraded.

Onsite service programs include:

  • In Home or Office Onsite PC Repair
  • Scanner and Multi-function Machines
  • Point of Sale Systems
  • Laptop Priority Repair Services
  • Home Appliance & Electronics
  • Office Equipment Services
  • Government, Education and Industry Service

Service Centers - The Warranty Consultant LLC has available for all our dealers/customers a quality depot and on-site repair center capability nation-wide (all zip codes covered) to repair computers, printers, monitors, scanners and other computer-related items.

The Warranty Consultant staff hold expert status of 25 years as industry leaders  world wide and we look forward to assisting you on your next project.  If you would like to discuss your situation, please feel free to email today.

CALL CENTER PROGRAMS - The Warranty Consultant LLC Call Centers can deploy your call center program by facilitating your customer support outsourcing process. Our senior staff will help you hire the right customer support services either in the US or offshore. We are true call center experts with 25 years of experience and we understand customer support outsourcing. Moreover, our staff have the resources to put top quality, cost effective agents on the phone today!

Customer Support is the process of creating happy customers by providing quick, effective resolution of their issues. However, your call center agents must also represent the company in the professional manner, increase revenue, and contain costs. Hiring an professional agency to manage your support might be the best way to accomplish all of these goals. Therefore, The Warranty Consultant LLC is ready to help you find great customer support agencies in the US, UK, Canada, Europe, South Africa, Asia & Latin America!

Our call centers are experts at delivering top notch support in multiple languages for industries such as:

  • SEO/Internet Marketing
  • Pharmaceutical Technology
  • Consumer Services
  • Business Services
  • Healthcare
  • Warranty
  • Media/Publishing
  • Banking/Mortgage
  • Retail Business
  • and more

The Warranty Consultant staff hold expert status of 25 years as industry leaders  world wide and we look forward to assisting you on your next project.  If you would like to discuss your situation, please feel free to email today.

UNDERWRITING PROGRAMS - Loss Management and preventing ordinary losses is central to the insurance industry and is of prime financial importance given that payouts on claims have exceeded premium revenues for nearly two decades. Our OEM Warranty Risk program, offers proper help desk administration that reduces the overall claims paid by providing a higher level of service that lowers insurance and manufacturer losses.

Expense Recovery is vital to corporations to ensure after market support programs are funded by the original purchase and are cost-effective throughout the life of the product. The Warranty Consultant LLC, can identify revenue opportunities with customers and clients to increase margins that can be built into an administration program. The revenues received through increased margins can be applied to reduce the financial impact of administration and after market support programs.

Claims Administration requires a high number of personnel thus creating high overhead and additional costs. The Warranty Consultant LLC Team Members manages the entire claims administration process. OEMs, Service Providers, Dealers, and Merchants all submit claims for repair services to the insurance company. These claims are then validated and qualified by Administrator for payment. By allowing our team  to handle the claims administration for your company, your overhead is lowered, thus increasing profit margins.

The Warranty Consultant staff hold expert status of 25 years as industry leaders  world wide and we look forward to assisting you on your next project.  If you would like to discuss your situation, please feel free to email today.

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